What to Expect

Here is a list of items to expect in the next month:

Welcome Phone Call

Expect a Welcome Phone Call from our team within 30 days of enrolling. During this call, we will confirm if you received your materials, review your benefits, and more. Don't worry- if we call during busy time, you can always schedule a call back whenever its more convenient for you!

ID Card and Welcome Kit

Your ID Card and Welcome Kit should arrive within 10 days after your enrollment is confirmed. If you do not receive your materials, let us know during your Welcome Call as we can send another set your way.

Do you have questions?

Review our helpful Frequently Asked Questions (FAQs).




Material ID: Y0020 _WEBALLWELL_NEWMEMBER_C Internal Approved 05/30/2023

If you have questions please, contact Member Services.